Lykkefish does not warrant that the descriptions or other content of the website is accurate, complete, reliable, current or error-free. Nonetheless, Lykkefish uses commercially reasonable efforts to ensure that all descriptions and images of products are as accurate as possible.

We have strict standards in place to ensure that quality and consistency is maintained. Due to food hygiene and the perishable nature of seafood, we will not be accepting any returns in exchange for refunds. If you have any dispute regarding the freshness of the produce, it will have to be raised within 24 hours with photo evidence. Disputes will be handled on a case-by-case basis.

Our fillets and child cuts are processed by our experts to ensure that there are minimal bones. Nonetheless, there may still be fine bones within the fillets which may not be detected during the cutting process. While we try our best to facilitate and ease the role of a caregiver with our various cuts, we are not able to replace the role of caregiver. We advise all caregivers to proceed with caution while feeding children or elderly. We are not liable for the presence of bones found in your fish. Lykkefish will not be providing any refund for such instances.

All fishes are processed by our experts to ensure the highest quality standards. We always try to provide a product that is as close to what was stated on the product page. Nonetheless, there may be variances in weight from what was stated. Lykkefish will not be providing any refund for any complaints with regards to any disputes of such incident.